In the app, owners choose a sitter mostly by their profile. A good profile is your shop window: it brings in your first bookings and builds trust before you have even met. Here is how to put together a profile that gets picked.
Profile photo: your face and some pets
Use a natural, friendly photo where your face is clearly visible. Pictures with dogs or cats work especially well. Avoid dark, blurry or overly formal shots. An owner should see a person they would happily trust with their pet.
Description: tell owners about your experience
In a few short paragraphs, explain why you love animals, what experience you have (your own pets, helping friends, volunteering) and which animals you are comfortable with. Specifics build far more trust than general phrases. If you are just starting out, our guide on how to become a pet sitter covers the experience owners look for.
Services and availability
State clearly what you offer (walks, drop-in visits, boarding), which area you cover and when you are available. The clearer it is, the fewer unnecessary questions you get and the higher your chance of a booking that suits you. Setting your rates is part of this too, and our breakdown of what dog walkers earn in London can help you price your services.
First reviews: how to get them
At the start you will have no reviews, and that is completely normal. Take a few bookings from people you know or at a slightly lower price, do them perfectly, and ask for an honest review. Those first few reviews boost trust dramatically.
Fast replies and good manners
How quickly and politely you reply matters just as much as the profile itself. Respond fast, ask follow-up questions about the pet and show genuine interest. Those questions also set you up well for the first walk with an unfamiliar dog.
Keep your profile up to date
Update your availability, add new photos from walks (with the owners' permission) and expand your description as your experience grows. A profile that is clearly alive looks more reliable than an abandoned one. The photo updates you send clients during bookings are a great source of fresh pictures.
Frequently Asked Questions
What photo should I use for my profile? A bright, friendly photo where your face is visible, ideally with animals.
What should I write if I have little experience? Be honest about your love of animals and any relevant experience, including your own pets.
How do I get my first reviews? Take your first bookings from people you know or at a slightly lower price, do an excellent job and ask for a review.
Ready to take bookings? Set up your sitter profile in the Flat4Pet app and start working with verified clients.
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